What is lib-str.com?

At lib-str.com, we excel in all aspects of technical and customer support, including billing inquiries, technical issues, and subscription cancellations. Our priority is to provide timely solutions, ensuring your concerns are promptly addressed. Count on our team to assist you with anything you need to ensure your satisfaction and happiness. With our competent capabilities, we are confident that you can trust the brand we define through our work.

My login credentials are lost. What can I do?

Recovering your username and password is easy — simply reach out to our support agents at +1-844-278-9980 or email us at [email protected] Our technical specialists are dedicated to providing swift responses, ensuring your needs are met efficiently.

Why am I being charged monthly when I am only using the trial membership?

At lib-str.com, we provide a trial membership so new and potential customers can experience our service firsthand. However, this trial is limited in duration. If you don't cancel it before the trial period ends, we'll begin charging you on a monthly basis thereafter. If you encounter pre-authorization holds for transactions, you can contact your bank for assistance. Once you cancel your trial membership, your bank will release any pre-authorizations. For further information, feel free to inquire with your bank.

You may also contact your bank regarding pre-authorization holds for transactions. Once your trial membership is canceled, a pre-authorization will be released by your bank. You may ask them furthermore about this.

Will I pay a fee once I cancel my subscription?

Our subscription policy at lib-str.com is designed to handle such scenarios. You can cancel without any charges during the trial period. However, if you miss this window, your subscription automatically converts to a regular one, and you'll be billed monthly thereafter. For further clarification on this matter, please reach out to our support representatives, who will be more than happy to provide additional details.

Your site says there is an error every time I login using my password. Is there something wrong?

Ensure your login information is entered accurately, as it's typically case sensitive. Verify that your caps lock is off and that you're inputting the correct characters into the login form. If using your original password doesn't grant access, consider clearing your browser history, cookies, and temporary internet cache data. This often resolves access issues swiftly, allowing you to navigate our webpage without delay. Should you require further assistance, our technical specialists are available to guide you through the process. Don't hesitate to reach out to us using the provided contact details. Lastly, double-check that you're not accessing a static or broken link, as this may interrupt your access attempts. Ensuring a valid link will help maintain uninterrupted access during subsequent retries.

The videos can't load properly. What should I do?

For optimal viewing experience, we strongly advise using a browser with a high-speed internet connection to ensure faster video buffering. If you encounter slow buffering, your internet service provider can assist in optimizing your connection speed. Additionally, ensure your media player is updated to the latest version, as older versions may not be compatible with some of our videos. Updating your media player can help resolve compatibility issues. If you continue to experience difficulties accessing our site or viewing content, please don't hesitate to reach out to lib-str.com's technical specialists. We're here to address any issues and ensure smooth functionality for your browsing experience.

Can you specify your main services?

At lib-str.com, we offer a comprehensive range of services to meet our customers' diverse needs. From technical solutions to billing inquiries and membership cancellations, we strive to deliver excellence in every aspect. Our main services adhere to the highest professional standards, ensuring your experience aligns seamlessly with your satisfaction. Beyond basic customer service, we provide advanced solutions that have evolved over the years. Continuously leading in the growth of the technical and customer support industry, we are committed to enhancing your experience with every interaction.